Privacy Policy

The following is the PEARL iZUMi USA policy regarding the privacy rights of visitors to this website. We respect your right to privacy and your desire for a secure online shopping experience.

PEARL iZUMi USA, Inc. Privacy Policy (Global)

This Privacy Policy is designed to tell you about the practices regarding collection, use, and disclosure of information that you may provide via the websites owned or operated by PEARL iZUMi USA, Inc. and its affiliates (“PEARL iZUMi”) (collectively, the “Sites”)*. Please be sure to read this entire Privacy Policy and the Terms and Conditions of Use (the “Terms”) before using or submitting information to the Sites.

By using the Sites, you agree to the terms of this Privacy Policy. Whenever you submit information via the Sites, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy. You also consent to the adjudication of any disputes arising in connection with the Sites in the federal and state courts of, and in accordance with the laws of, the state of Colorado.

A Note to Non-US Users If you are located outside of the United States, please note that the information you provide to us will be transferred to the United States. By using this website, you consent to this transfer and the processing of your data (personal or otherwise) in accordance with this Privacy Policy. You also consent to the adjudication of any disputes arising in connection with this website in the federal and state courts of, and in accordance with the laws of, the state of Colorado. The applicable laws in the United States regarding the processing of data (personal or otherwise) may be less stringent than the laws in your country.

A Note to California and Canadian Users

California and Canadian users may have certain rights to know how their personal information may be shared with third parties who engage in direct marketing activities. This Privacy Policy explains our practices.

Information Collected

When you use the Sites, we collect information that you volunteer, and information that is collected automatically.

Information You Volunteer

When you contact PEARL iZUMi through the Sites, or by corresponding by phone, e-mail, or otherwise, we may collect Personal Data including:

  • contact information, such as name, address, email, and phone;
  • financial information, such as credit card and account information collected when you purchase products or services;
  • identification information, such as gender and date of birth; and 
  • personal information about your goals for PEARL iZUMi products and services.

Information Collected Automatically

When you visit the Sites, our web server automatically collects and stores the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, referring website address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), pages on our Site you viewed; page response times, download errors, duration of page visits, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

Uses of Collected Information

PEARL iZUMi uses information you provide to fulfill your requests and improve the Sites and materials contained thereon. We also use the information you provide to allow you to participate in our sweepstakes, contests and promotions. PEARL iZUMi may, from time to time, produce reports for advertisers, sponsors, affiliates and vendors containing anonymous, aggregate information about our users and customers, such as demographic, age and online usage information. This information allows PEARL iZUMi to provide content and offers that are most relevant to our users to work more closely with advertisers. We do not include any personally identifiable information of our users in these reports.

PEARL iZUMi uses personal information so that we may display or send custom, personalized content to our users and send newsletters, mail, e-mails, features, promotional material, surveys and other updates, information or offers to our users. A user may, at any time, opt out of receiving such information by clicking on the link in any such e-mail. PEARL iZUMi also uses collected information to evaluate and administer our products and services, fulfill customer requests, respond to any future problems, such as difficulties in navigating our Sites or accessing certain features, and to gauge user trends to determine what products and services are most popular with users.

Sharing of Collected Information

Personal information is available to PEARL iZUMi and the technical agents and consultants who make the Sites available to you. Anonymous information is available to PEARL iZUMi’s advertisers, sponsors and promotional and business partners. PEARL iZUMi only shares your personal information with third parties only as described below.

PEARL iZUMi and Its Agents

PEARL iZUMi may access both anonymous, aggregate demographic data and any personal information you provide for internal marketing purposes, including sending you notices of new products. All companies working for and with PEARL iZUMi must comply with our Privacy Policy, and are not permitted to sell or otherwise disclose your information to third parties except as authorized by us and you, or as permitted or required by law. BY AGREEING TO THIS PRIVACY POLICY, YOU ARE AUTHORIZING US TO SHARE YOUR PERSONAL INFORMATION BY AND WITH OUR AFFILIATED COMPANIES.

Advertisers, Sponsors and Promotional and Business Partners.

PEARL iZUMi shares anonymous, aggregate demographic information, and anonymous information obtained from cookies and similar technologies, with our sponsors, promotional and business partners, and participating vendors. No personally identifiable information, such as credit card information, is disclosed to any of these third parties in providing these reports.

Your e-mail address is not shared with third parties unless you agree to receive information, by opting-in, from third parties.

We may give you the opportunity to opt in to receive e-mail offers from third parties not affiliated with us. If you decide to accept these offers, we will provide, with your consent, your contact information to the third party. We urge visitors to review carefully the privacy policies of these firms. We are not responsible for the privacy policies and procedures of any third party.

You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area, that information can be collected and used by others. For example, if you use chat, forums, bulletin boards or message boards, or if you post personal information online (such as your e-mail address), you may receive unsolicited messages from others. We have no control over this use of your personal information.

Important Note

PEARL iZUMi reserves the right to use or disclose any information without notice or consent for the following purposes: (i) as needed to satisfy any law, regulation or legal request, (ii) to conduct investigations of consumer complaints or possible breaches of law, (iii) to protect the integrity of our Sites and our property, (iv) to protect the safety of our visitors or others, (v) to fulfill your requests, or (vi) to cooperate in any legal investigation.


Please refer to our cookie policy for details.

Security of Personal Information

We implement a variety of security measures to maintain the safety of your personal information. Once we receive your transmission, we use reasonable efforts to ensure its security on our systems. When credit card information is transmitted, we use SSL (secure socket layer) encryption technology. Any account information you enter on this site is password-protected so that only you can access it. You should not divulge your password or user identification number to anyone. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we can't ensure or warrant the security of any information you transmit to Us, and you do so at your own risk.

Third Party Advertising

Advertisements appearing on our Sites may be delivered to users by us or one of our advertising partners. Our advertising partners may set cookies in these advertisements. These cookies allow the ad server to recognize your computer each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by PEARL iZUMi only, and does not cover the use of cookies by any advertisers.


Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by clicking on the Unsubscribe link at the bottom of the marketing emails or by emailing us at [email protected]. Users of our site will not be notified when their information is being collected by any outside parties.

Sweepstakes and Contests

PEARL iZUMi sometimes offers sweepstakes, contests or other promotions (collectively, “Promotions”). These can be offered through the Site or by other means. In each case, the Promotions will be governed by a separate set of rules or terms and conditions that, in addition to describing the Promotion, may have eligibility requirements, restrictions, terms and conditions governing the Promotion, use of submissions you make, and disclosures about how your Personal Information may be used. It is your responsibility to read such rules or terms and conditions to determine whether or not you are eligible and want to participate, register or enter, according to each Promotion’s rules or terms and conditions. By participating in any Promotion, you will become subject to those official rules or terms and conditions, and you agree to comply with and abide by such rules or terms and conditions, and the decisions of the sponsors of the Promotions, if applicable, which shall be final and binding in all respects.


The Sites contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the Sites.


This site is not directed towards children, minors or anyone under the age of 18. Please do not send us any information about anyone under the age of 18, like names, addresses or email addresses. In general, we do not knowingly collect personally identifiable information from those under 18. If, in limited circumstances, we do knowingly collect personally identifiable information from someone under the age of 18, we will do so only with verified parental consent prior to collection. In the event that we learn that we have collected any personal information from a child under the age of 18 without verification of parental consent, we will delete that information from our database as quickly as possible.

Changes in Corporate Structure

In developing our business, we may engage in the sale of certain assets and the company itself, or parts of it, may be sold, merged or otherwise transferred. In such transactions and changes in ownership, user information, whether personally identifiable or otherwise, may constitute one of the transferred assets. We will notify affected users in accordance with the procedure for changing this Privacy Policy described below.

Changes to our Privacy Policy

We will update this Privacy Policy as we determine necessary. We recommend that you check the Privacy Policy when you visit our Sites to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make any retroactive material changes in how we handle previously collected personal information unless you allow us to do so, or unless we are legally required to do so, and in such a case we will e-mail registered visitors information on material changes to this Privacy Policy.

Contact Information

Please send any questions or comments to [email protected] 800-328-8488 within the U.S. You can also contact us by writing to [email protected]. Our mailing address is 101 S Taylor Avenue Louisville, CO, 80027

* The Sites include but are not limited to and may be updated without notice:,,,,,,

This policy was last updated on July 23, 2021